Privacy Policy
Last updated: May 24, 2026
fairbe (“we”, “us”) is committed to protecting your personal data. This Privacy Policy explains what we collect, why, and your rights.
1. Information We Collect
Account: email, password (hashed), OAuth identifier (Google/Kakao), preferred language
Service usage: registered exchange UIDs, exchange selection, signup timestamp, IP address, cookies, User-Agent
Withdrawals: withdrawal amount, network, destination blockchain address
Support: email address, message content
2. How We Use Your Information
Account authentication and abuse prevention
Exchange affiliate settlement and payback calculation
Withdrawal processing and on-chain transfer
Service operation, analytics, and quality improvement
Legal compliance and dispute resolution
3. Retention Period
Account data: until account deletion. Some records are retained longer where required by law.
Korean e-commerce records: 5 years (payment), 3 years (consumer complaints) per the Act on Consumer Protection in Electronic Commerce.
Connection logs: 3 months per the Communications Privacy Act.
4. Third-Party Disclosure
We do not share your personal data with third parties beyond what is stated in this policy, except where legally required.
5. Sub-Processors
Supabase Inc. — authentication and database hosting (account info, exchange UIDs, payback balance)
Vercel Inc. — application hosting (access logs, IP)
Resend Inc. — transactional email delivery
Google LLC — Google Analytics (anonymous traffic data, cookies)
Microsoft Corporation — Clarity behavioral analytics (anonymous sessions, cookies)
6. Your Rights
You may access, correct, delete, or restrict processing of your personal data at any time.
Delete your account via Dashboard > Settings > Danger Zone, or email contact@fairbe.io.
7. Security Measures
Passwords are stored as one-way hashes (Argon2/bcrypt).
All traffic is encrypted with TLS 1.2+.
Admin access is restricted to a minimal staff list; all admin actions are recorded in an audit log.
Database backups are taken on a regular schedule.
8. Data Protection Contact
Email: contact@fairbe.io
Korean PIPA complaints: Personal Information Dispute Mediation Committee (1833-6972) and Korea's Personal Information Protection Commission (privacy.go.kr).
9. Changes to This Policy
We may update this policy. Material changes will be announced on the site or by email.