Privacy Policy

Last updated: May 24, 2026

fairbe (“we”, “us”) is committed to protecting your personal data. This Privacy Policy explains what we collect, why, and your rights.

1. Information We Collect

Account: email, password (hashed), OAuth identifier (Google/Kakao), preferred language

Service usage: registered exchange UIDs, exchange selection, signup timestamp, IP address, cookies, User-Agent

Withdrawals: withdrawal amount, network, destination blockchain address

Support: email address, message content

2. How We Use Your Information

Account authentication and abuse prevention

Exchange affiliate settlement and payback calculation

Withdrawal processing and on-chain transfer

Service operation, analytics, and quality improvement

Legal compliance and dispute resolution

3. Retention Period

Account data: until account deletion. Some records are retained longer where required by law.

Korean e-commerce records: 5 years (payment), 3 years (consumer complaints) per the Act on Consumer Protection in Electronic Commerce.

Connection logs: 3 months per the Communications Privacy Act.

4. Third-Party Disclosure

We do not share your personal data with third parties beyond what is stated in this policy, except where legally required.

5. Sub-Processors

Supabase Inc. — authentication and database hosting (account info, exchange UIDs, payback balance)

Vercel Inc. — application hosting (access logs, IP)

Resend Inc. — transactional email delivery

Google LLC — Google Analytics (anonymous traffic data, cookies)

Microsoft Corporation — Clarity behavioral analytics (anonymous sessions, cookies)

6. Your Rights

You may access, correct, delete, or restrict processing of your personal data at any time.

Delete your account via Dashboard > Settings > Danger Zone, or email contact@fairbe.io.

7. Security Measures

Passwords are stored as one-way hashes (Argon2/bcrypt).

All traffic is encrypted with TLS 1.2+.

Admin access is restricted to a minimal staff list; all admin actions are recorded in an audit log.

Database backups are taken on a regular schedule.

8. Data Protection Contact

Email: contact@fairbe.io

Korean PIPA complaints: Personal Information Dispute Mediation Committee (1833-6972) and Korea's Personal Information Protection Commission (privacy.go.kr).

9. Changes to This Policy

We may update this policy. Material changes will be announced on the site or by email.